Privacy Policy – Premium Wall Art

Last Updated: 1st December 2025

At Premium Wall Art, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard your data when you visit our website, place an order, or interact with our services.

1. Information We Collect

Information You Provide

This includes details you share with us when placing an order or contacting us:

Name
Email address
Phone number
Shipping and billing address
Payment information
Any other information shared during registration, checkout, or customer support

Information Collected Automatically

We automatically collect certain data to improve your experience, such as:

IP address
Device type and browser details
Pages viewed and time spent on the website
Cookies and similar tracking technologies

This helps us enhance website performance, personalize your experience, and troubleshoot issues.

Information from Third Parties

We may receive additional information from:

Payment processors
Courier and delivery partners
Marketing or advertising platforms

This information helps us complete orders and improve service quality.

2. How We Use Your Information

We use your personal data for the following purposes:

Order Processing and Delivery

To confirm your order, process your payment, prepare your handcrafted artwork, and arrange delivery through our logistics partners.

Customer Support and Communication

To respond to queries, share order updates, and send service-related notifications.

Marketing and Promotions

If you opt in, we may send updates about new collections, exclusive offers, discounts, or product launches.

Security and Fraud Prevention

To protect our website, detect suspicious activity, and prevent unauthorized transactions.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted partners when necessary:

Payment Gateways: For secure payment processing
Courier and Delivery Services: To deliver your order
Marketing Platforms: Such as Google Ads or Meta Ads for targeted advertising
Legal Authorities: When required to comply with applicable laws or protect our rights

All third-party partners follow their own privacy and security standards.

4. Cookies and Tracking Technologies

We use cookies to enhance website functionality, personalize browsing, and analyze performance.

You can adjust cookie settings through your browser, but disabling them may limit certain features.

5. Your Rights

You may request to:

Access the personal data we hold about you
Update or correct inaccurate information
Request deletion of your data (except where law requires retention)
Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

6. Data Security

We use encryption, secure servers, and industry-standard security practices to protect your information. While we strive to safeguard all data, no online system is completely risk-free.

7. Data Retention

We keep your personal information only as long as needed to:

Complete your purchase
Provide service and support
Meet legal and accounting requirements

After this period, data is securely deleted or anonymized.

8. Third-Party Websites

Our website may include links to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.

9. Children’s Privacy

Premium Wall Art does not target or knowingly collect data from individuals under 18 years of age.

10. International Transfers

If you access our services from outside Pakistan, your information may be processed in countries with different data protection laws. By using our site, you consent to such transfers.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date on this page.

12. Contact Us

Email: contact@premiumwallart.com
WhatsApp: +92 300 2152236